We are committed to provide you with the highest level of customer service. We do realize that things can sometimes go wrong, and when this happens, we would like to hear about it.
Please submit your complaint on our email: firstname.lastname@example.org
Or call us on +2 02 27373411/33
We are available 9 AM to 5 PM Sunday through Thursday “with the exception of official holidays”
We would like to assure you that all matters are dealt with seriously and in a confidential manner.
* If you are dissatisfied with our final response you may refer the complaint to the Egyptian financial Supervisory Authority “EFSA”.